FAQ - Max Bupa Health Insurance

If you wish to visit Max Bupa Health Insurance Company branch for any issues, concerns or queries regarding your policy, please click on the below link to get the complete details.

An Insurance endorsement is a mini-policy that is added to a current insurance policy to change certain information on the original insurance documents.

Max Bupa Heartbeat is a health insurance policy that offers protection against a wide range of ailments and has an easy claim procedure.

Max Bupa Heartbeat Health Plan is a basic health insurance policy that reimburses the cost incurred on hospitalization (for a period over a day) and on day-care treatments (treatments that does not require hospitalization for 24 hours). Max Bupa comes with 3 variants under the plan – Silver, Gold and Platinum. It is obtainable in any of the 3 categories – individual health plan, family floater and family first.

In any case if the Insured/ Policy Holder would like to cancel his Max Bupa Health Insurance policy, then the below given procedure needs to be followed:-

In case the Insured/ Policy Holder has any Grievance regarding services, product or process of Max Bupa Health Insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services.

Max Bupa Health Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.