For queries pertaining to your policies, you may need to talk to the customer service department of Tata AIA Life Insurance by using the following details:

Call: 1-860-266-9966 (in India) / +91-80- 67603700 (outside India)

SMS: "SERVICE" to 58888 to hear from the company within 1 business day.

Email ID: life.complaints@tataaia.com

Log in to online policy account on www.tataaia.com

Option to visit the nearest Tata AIA Life Insurance branch.

Mailing Address:
Tata AIA Life Insurance Company Limited,
Grievance Redressal Department,
B- Wing, 9th Floor,
I-Think Techno Campus,
Behind TCS,  Pokhran Road No.2,
Close to Eastern Express Highway,
Thane (West),
Mumbai – 400 607

You can also leave your feedback on - http://www.tataaia.com/customer-service/feedback.html