FAQ - Kotak Life Insurance

Kotak’s E Term Plan is a pure term insurance policy. In the event of the death of the life insured, the nominee stands to receive the promised sum assured while no benefit is provided if the policyholder survives through the policy tenure.

In case the Insured/ Policy Holder has any Grievance regarding services, product or process of Kotak Life insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

The IRDAI (Insurance Regulatory Development Authority of India) Annual Report 2017 – 18 gives insights into the Indian Insurance industry and also lets you know which companies are performing well. One of the parameters to assess the performance of insurers is the Claim Settlement Ratio, which is the ratio of the number of claims the insurance company receives to the number of claims it successfully pays out.

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services.

The IRDAI (Insurance Regulatory Development Authority of India) Annual Report 2016 – 17 gives insights into the Indian Insurance industry and also lets you know which companies are performing well. One of the parameters to assess the performance of insurers is the Claim Settlement Ratio, which is the ratio of the number of claims the insurance company receives to the number of claims it successfully pays out.

Kotak Life Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case if the Insured/ Policy Holder would like to Surrender/ Cancel your Life Insurance policy, or make a partial withdrawal from the policy fund, then below given procedures needs to be followed:-

If you wish to visit Kotak Life Insurance India Ltd. branch for any issues, concerns or queries regarding your policy, please click on the below link to get the complete details.

Please click on the link below to check the fund performance of Kotak Life Insurance policy.