Company Information

PNB MetLife India Insurance Company is a joint venture between MetLife International Holdings, Punjab National Bank Limited, Jammu & Kashmir Bank Limited, M. Pallonji and Company Private Limited and other private investors. With the help of its banking partners, the company has an advantage of having access to a large number of customers and distribution networks.


Tarun Chugh
Managing Director & CEO
PNB MetLife India Insurance Company

Contact Details

No.5 Brigade Seshmahal Vani Vilas Road, Basavanagudi, Bangalore - 560004

Effective from 1st July 2015, please write to us at
Unit No. 101, 1st Floor, Techniplex-1, Techniplex Complex, Veer Savarkar Flyover, Off S V Road Goregaon (West), Maharashtra- 400062.
Branch Customer Service timings –
10am to 3pm from Monday to Friday
10am to 12pm on Saturday
Customer Care: 1800 425 6969 (Tollfree within India Only)
+91 80 2650 2244

SMS: MET HELP to 5607071
Branch Locator

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PNB MetLife India Insurance Claim Process

FAQ - PNB MetLife Insurance

In case the Insured/ Policy Holder has any Grievance regarding services, product or process of PNB MetLife insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

If you wish to visit PNB MetLife Insurance India Ltd. branch for any issues, concerns or queries regarding your policy then please click on the below link to get the complete details.

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of PNB MetLife Insurance, please find below the details:

Please click on the link below to check the fund performance of PNB MetLife Insurance policy.

IRDA (Insurance Regulatory Development Authority) Annual Report 2013-14 was declared on 8th Jan 2015 which gives insights into the Indian Insurance Industry and also lets you know which companies are performing well.

PNB MetLife Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case if the Insured/ Policy Holder would like to Surrender/ Cancel your Life Insurance policy, or make a partial withdrawal from the policy fund, then below given procedures needs to be followed:-

  • By clicking on the "GET A CALL" button, I accept the terms and conditions & authorize OneInsure representatives to contact me (via Call/SMS/Email).