In any case if the insured / policy holder would like to cancel his universal sompo general insurance policy, then the Below given procedure needs to be followed:-
Freelook Period:- the customer has a period of 15 days from the date of receipt of the new policy document to review the terms and condition of this policy. If the insured has any objections to any of the terms and conditions, he has the option to cancel the policy stating the reason for cancellation. The insured is Entitled for a refund of premium subject to:
Health insurance/ hospital cash:
You may cancel this policy by giving the insurance company A 7 days written notice for the cancellation of the policy by registered post, and then the insurance company shall refund premium on Short term rates for the unexpired policy period as per the rates detailed below, provided no claim has been payable on your behalf under the policy:
Cover period |
1St Yr |
2Nd Yr |
3Rd Yr |
Within 1 month |
75% |
75% |
75% |
From 1 month to 3 months |
50% |
65% |
70% |
From 3 months to 6 months |
25% |
50% |
60% |
From 6 months to 1yr |
0% |
25% |
45% |
During 2Nd year |
Na |
0% |
11% |
During 3Rd year |
Na |
Na |
0% |
Travel insurance
In case the customer wants to cancel the policy the same can be done only in Case where a journey is not undertaken and only on production of your passport and cancelled ticket as a proof of the same. Any request for cancellation of policy will not be entertained later than 14 days after the first day of insurance as indicated in the policy schedule. Such cancellation will be subject to retaining a minimum of 25% of the premium or rs. 200/- for short term (single trip) and rs. 500/- for annual multi trip), whichever is higher.