Universal Sompo travel insurance policy provides you and your loved ones financial, medical and other assistance in the event of an emergency while on a trip.

To file a claim on your travel insurance policy with Universal Sompo, here is what you need to do:

• Contact the helpline numbers of the overseas assistance provider and convey the necessary details.
• Call on the alarm centre number and inform in case you will be filing a claim. The alarm centre shall ask for the name and passport number for verification purpose.
• In case of an accident or sudden illness, you need to contact the alarm centre. At the time of being admitted, you can show the medical practitioner the policy.
• In the event of financial emergency, contact the alarm centre and provide the details of your policy with the police report.
• If all the steps are complied with, the overseas assistance provider will guarantee to the service provider the expenses related to hospitalization, transportation for emergency services, etc. The expenses will be directly settled by the overseas assistance provider on behalf of the insurance company.

For queries on how you can lodge a claim, get in touch with our customer support team by giving a ring at 86559 86559 or dropping a mail to support@oneinsure.com.