Critical Illness

Process of Claim

Claim Process

Bharti AXA General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation
  2. Compilation / Submission of claim file post survival period

Intimate claim process

How to intimate Critical Illness claim with Bharti AXA General Insurance

E-Mail
customer.service@bharti-axagi.co.in or TPA
Claim Helpline
1800-103-2292
Register Claim Online
Click Here
Bharti Axa / TPA should be informed immediately of diagnosis of the first occurance of the Critical Illness.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Your contact details
  • Name of the Insured/ Covered person
  • Policy number
  • Date and time of problem
  • Nature of the disease, illness or injury
  • Name and address of the attending medical practitioner/hospital

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

First consultation letter should also be preserved

The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period
The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period
List of Documents

  • Claim form duly signed along with attending physician statement
  • Pre auth form-if cashless claim
  • Discharge summary
  • Hospital final bill
  • Attending Surgeon’s/Physician’s Prescription advising hospitalization
  • Surgery/consultation bills and receipts
  • Operation theatre and pharmacy bills
  • Medicines bill with doctors prescription
  • Pre hospitalization bills with receipts
  • Post hospitalization bills with receipts
  • Hospital payment receipt in case of reimbursements
  • Diagnostic reports with doctor’s prescription
Registered Address
TPA/Company - Claims, Bharti AXA General Insurance Company Limited spectrum Tower, 3rd flr, Chincholi Bunder Rd, Rajan Pada, Mindspace, Malad West, Mumbai, Maharashtra 400064

Process of claim

1
Intimation
2
Submission of Claim file
3
If any deficiency is found, query will be raised & shared with the insured.
5
Post receiving of all the required info the claim will be decisioned.
6
The query must be replied within specified time from the trigger date
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