Critical Illness

Process of Claim

Claim Process

HDFC ERGO General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation  
  2. Compilation / Submission of claim file post survival period

Intimate claim process

How to intimate Critical Illness claim with HDFC ERGO General Insurance

E-Mail
healthclaims@hdfcergo.com
Claim Helpline
022 6234 6234 / 0120 6234 6234
Register Claim Online
Click Here
HDFC ERGO should be informed within 10 days of diagnosis of the first occurance of the Critical Illness.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Nature of disease / illness
  • Brief history of diagnosis (first diagnosis date is mandatory) 
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

First consultation letter should also be preserved.

The claim file has to be submitted at the below mentioned addresses within 60 days of completion of the survival period.

 
The claim file has to be submitted at the below mentioned addresses within 60 days of completion of the survival period.
List of Documents

  • Duly filled and signed Claim form 
  • Copy of Photo ID proof of insured and claimant 
  • Discharge card and original discharge summary 
  • Consultation note/Relevant treatment papers
  • All relevant medical reports along with supporting invoices and doctors requisition advising the same  
  • Original and final hospitalization bills with detailed breakup 
  • Pharmacy bills along with prescriptions 
Registered Address
HCS - Noida,HDFC ERGO General Insurance Co. Ltd., 5th floor, Tower 1, Steller IT Park, C-25, Sector-62, Noida - 201301

Process of claim

1
Intimation
2
Submission of Claim file
3
If any deficiency is found, query will be raised & shared with the insured.
5
Post receiving of all the required info the claim will be decisioned.
6
The query must be replied within specified time from the trigger date
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