Process of Claim

Claim Process

Reliance General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation  
  2. Compilation / Submission of claim file post survival period

Intimate claim process

How to intimate Critical Illness claim with Reliance General Insurance

E-Mail
rgicl.rcarehealth@relianceada.com
Claim Helpline
1800-3009
Reliance General Insurance Co. Ltd. should be informed immediately or within 7 days of diagnosis of the first occurance of the Critical Illness.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Policyholder
  • Name of the Insured Person in whose relation the Claim is being lodged
  • Nature of Illness / Injury
  • Name and address of the attending Medical Practitioner and Hospital
  • Date of Admission
  • Any other information as requested by the Company
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

First consultation letter should also be preserved.

The claim file has to be submitted at the below mentioned addresses within 7 days of completion of the survival period.

 

The claim file has to be submitted at the below mentioned addresses within 7 days of completion of the survival period.
List of Documents

  • Duly completed and signed Claim Form, in original
  • Medical Practitioner's referral letter advising Hospitalization
  • Medical Practitioner's prescription advising drugs /diagnostic tests / consultation
  • Discharge card from the Hospital / Medical Practitioner
  • Original pathological / diagnostic test reports and payment receipts
  • Indoor case papers
  • First Information Report/ Final Police Report, if applicable
  • Post mortem report, if available
  • Any other document as required by the insurer to assess the Claim
Registered Address
Reliance General Insurance Co. Ltd., 3rd Floor, Krishe Block, Krishe Saphire, High Tech City Main Road Madhapur, Hyderabad, 500081, Andhra Pradesh

Process of claim

1
Intimation
2
Submission of Claim file
3
If any deficiency is found, query will be raised & shared with the insured.
5
Post receiving of all the required info the claim will be decisioned.
6
The query must be replied within specified time from the trigger date
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