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Critical Illness

Process of Claim

Claim Process

Star Health Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1.  Intimation   
  2.  Compilation / Submission of claim file post survival period

Intimate claim process

How to intimate Critical Illness claim with Star Health Insurance

E-Mail
support@starhealth.in
Claim Helpline
1800 425 2255 / 1800 102 4477
Register Claim Online
Click Here
Star Health and Allied Insurance Co Ltd. should be informed within 24 hours of diagnosis of the first occurrence of the Critical Illness.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Caller / Intimator Name
  • Caller contact number
  • Relationship with Patient
  • Attenders Mobile number 
  • Email address
  • Policy number
  • Main Member Name
  • Insured Patient Name
  • Reason for admission 
  • Hospital admission date
  • Hospital Type: Network/Non network 
  • State
  • Hospital Name
  • Hospital Phone No 
  • Hospital Fax No
  • Hospital Address
  • Hospital Doctor Name 
  • Room Category
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

First consultation letter should also be preserved.

The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period.
The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period.
List of Documents

  • Duly completed claim form
  • Pre Admission investigations and treatment papers.
  • Discharge Summary from the hospital in original
  • Cash receipts from hospital, chemists
  • Cash receipts and reports for tests done
  • Receipts from doctors, surgeons, anesthetist
  • Certificate from the attending doctor regarding the diagnosis.
Registered Address
The Manager - Customer Care, Star Health & Allied Insurance Co. Ltd, No.1, New Tank Street, Valluvarkottam High Road, Nungambakkam, Chennai, 600034

Process of claim

1
The query must be replied within specified time from the trigger date.
2
Post receiving of all the required info the claim will be decisioned.
3
Intimation
5
If any deficiency is found, query will be raised & shared with the insured.
6
Submission of Claim file
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