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Life Insurance

Process of Claim

Claim Process

ICICI Prudential Life Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

Intimate claim process

How to intimate Life claim with ICICI Prudential Life Insurance

E-Mail
claimsupport@iciciprulife.com
Claim Helpline
1860-266-7766
Click Here
Register Claim Online
Click Here

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
List of Documents

Mandatory Documents

  • Claimant's statement / Claim intimation form
  • Copy of Death certificate issued by Local Municipal Authority  
  • Original Policy Certificate  
  • Copy of Claimant's Photo Identification Proof & Current Address Proof
  • Cancelled Cheque

Additional Documents for Non-Accidental Death

  • Copy of Medico Legal Cause of Death Certificate
  • Copy of Medical Records (Admission Notes,Discharge/Death Summary, Test Reports etc)
  • Medical Attendant's/ Hospital Certificate to be filled by the treating doctor
  • Certificate from Employer (For Salaried Individuals) 

Additional Documents for Accidental Death

  • Copy of FIR/ Panchnama/ Inquest Report & Post Mortem Report for accidental & suicide cases
  • Copy of Driving License if Life Assured was driving the vehicle at the time of accident (Applicable if "Accident and Disability Benefit Rider" is opted)

Process of claim

1
Intimation of Claim
2
Submission of Documents
3
Decision on Claim
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