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Life Insurance

Process of Claim

Claim Process

Tata AIA Life Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

Intimate claim process

How to intimate Life claim with Tata AIA Life Insurance

E-Mail
customercare@tataaia.com
Claim Helpline
1860-266-9966
Click Here
Register Claim Online
Click Here
WhatsApp Insurer
7045669966
Click Here

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
List of Documents

Death (Normal)

  • Death Certificate.
  • Medical Records.
  • Original Policy Document.
  • Claimant’s Photo ID with age proof & relationship with the Insured along with Address proof.
  • Cheque with name and account number printed or cancelled cheque with a copy of Bank Passbook / Bank Statement.
  • If no nomination - Proof of legal title to the claim proceeds (e.g. legal succession paper).

Death (Accidental)

  • Postmortem report (Autopsy report) & Chemical Viscera report - if performed
  • All Police Papers – Panchnama, Inquest, First Information Report (FIR) and Final Investigation Report.
  • Newspaper cutting / Photographs of the accident - if available

Process of claim

1
Intimation of Claim
2
Submission of Documents
3
Decision on Claim
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