Process of Claim

Claim Process

Bajaj Allianz General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Bajaj Allianz General Insurance

E-Mail
bagichelp@bajajallianz.co.in
Claim Helpline
1800-209-5858
Register Claim Online
Bajaj Alliance should be informed in writing immediately and in any event within 30 days.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Your contact details
  • Name of the Insured
  • Policy number
  • Date and time of problem
  • Nature of problem
  • Location of problem
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.

  • The claim is decisioned only when all required & necessary documents are submitted.

 

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.

  • The claim is decisioned only when all required & necessary documents are submitted.

The claim file has to be submitted at the below mentioned addresses within 30 days of the event occurred.

The claim file has to be submitted at the below mentioned addresses within 30 days of the event occurred.
List of Documents

Death

  • Duly Completed Personal Accident Claim Form signed by Nominee.
  • NEFT Form
  • Copy of address proof (Ration card or electricity bill copy).
  • Attested copy of Death Certificate.
  • Burial Certificate (wherever applicable).
  • Attested copy of Statement of Witness, if any lodged with police authorities.
  • Attested copy of FIR / Panchanama / Inquest Panchanama.
  • Attested copy of Post Mortem Report (only if conducted).
  • Attested copy of Viscera report if any (only if Post Mortem is conducted).
  • Claim form with NEFT details & cancelled cheque duly signed by Insured
  • Original Policy copy

Permanent Partial /Total Disablement /Temporary Total Disability

  • Duly Completed Personal Accident Claim Form signed by insured.
  • Attested copy of disability certificate from Civil Surgeon of Government Hospital stating percentage of   disability.
  • Attested copy of FIR. (If required)
  • All X-Ray / Investigation reports and films supporting to disablement.
  • Claim form with NEFT details & cancelled cheque duly signed by Insured
  • Original Policy copy.

Children’s education bonus

  • Bonafide certificate from school / college or certificate from the educational institution

Hospital Confinement Allowance/ Accidental Hospitalisation Reimbursement

  • First Consultation letter from the Doctor
  • Duly completed claim form signed by the Claimant
  • Hospital Discharge Card
  • Hospital Bill giving detailed break up of all expense heads mentioned in the bill. Clear break ups have to be mentioned for OT Charges, Doctor’s Consultation and Visit Charges, OT Consumables, Transfusions, Room Rent, etc.
  • Money Receipt, duly signed with a Revenue Stamp
  • All original Laboratory and Diagnostic Test Reports. E.g. X-Ray, E.C.G, USG, MRI Scan, Haemogram etc.
  • Other documents as may be required by Bajaj Allianz to process the claim.
Registered Address
Bajaj Allianz General Insurance Company 2nd Floor, Bajaj Finserv Building,Behind Weikfield IT park,Off Nagar Road,Viman Nagar Pune 411014.

Process of claim

1
Claim has to be intimated to Bajaj Alliance
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Bajaj Allianz pays the claim amount
6
Bajaj Allianz scrutinizes the file and may call for an investigation/query
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