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Process of Claim

Claim Process

IFFCO Tokio General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with IFFCO Tokio General Insurance

E-Mail
websupport@iffcotokio.co.in
Claim Helpline
1800-103-5499
IFFCO Tokio should be informed immediate or within 14 Days of occurrence of injury

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Address
  • Telephone number
  • Specification of time line
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
List of Documents

Injury Claims

  • Immediate written notice of claim must be given to the Company with full particulars, In any case within one month after death.
  • In case of loss of sight or loss of limbs notice must be given within one month of loss of sight or amputation of a limb.
  • Claim form duly completed. 
  • Report of attending doctor, either as a separate document or on the form forming part of the claim form.
  • Investigation reports like laboratory tests, X-ray reports and other reports etc. to confirm the injury. 
  • Police Report (this may not be required where the injury is due to an accident where no one is responsible. For e.g. fall in the bathroom etc.
  • Certificate of proof of age for dependent child/children, in case the claim is under Education Fund Provision. 
  • Proof of admission in the hospital and the discharge from the hospital to establish the hospitalization period.

Fatal Accident Claims

  • Death Certificate
  • Post-mortem Report (this report may not be insisted where the Judicial Magistrate or an officer of the State Government has granted exemption for conducting post-mortem)
  • Report of the magistrate confirming the circumstance of the accident. This could be waived depending upon the merit of the case.
  • Legal heir ship Certificate
  • Original Policy Schedule.
Registered Address
IFFCO Tower, Plot No. 3, Sector 29, Gurgaon -122001 Haryana,

Process of claim

1
Claim has to be intimated to IFFCO- TOKIO
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query IFFCO- TOKIO pays the claim amount
6
IFFCO- TOKIO scrutinizes the file and may call for an investigation/query
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