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Personal Accident Insurance

Process of Claim

Claim Process

Raheja QBE General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Raheja QBE General Insurance

E-Mail
claims@rahejaqbe.com
Claim Helpline
1800-102-7723
Raheja General Insurance should be informed written notice with full particulars within 30 days in case of personal accident

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Insured Detail
  • Claimant’s/Deceased’s Details
  • Details of Accident
  • Details of Injuries Sustained
  • Nature of disablement
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.

The claim file has to be submitted at the below mentioned addresses within 30 days after the death/disablement/ injury.
The claim file has to be submitted at the below mentioned addresses within 30 days after the death/disablement/ injury.
List of Documents

Death claims:

  • Death Certificate 
  • Post mortem report. 
  • Chemical analysis report / viscera report. 
  • Inquest Panchanama report issued by the Police. 
  • First information report. 
  • Admission/Discharge/Death summary (if applicable)  
  • English translation of vernacular documents  
  • Legal Heir Certificate/ Succession Certificate where nomination has not been made 

Disablement claims

  • Medical Certificate forming part of the claim form.
  • Investigation reports (Laboratory tests, X- rays and reports essential for 
  • Confirmation of the injury such as MRI report CAT Scan etc.) 
  • First Information Report where applicable
  • Medical bills and cash receipts. 
  • Admission/ Discharge summary. 
  • English translation of vernacular documents.
Registered Address
5th Floor, Windsor House CST Road, Kalina, Santacruz, (East), Mumbai 400098.

Process of claim

1
Claim has to be intimated to Raheja General Insurance
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Raheja General Insurance pays the claim amount
6
Raheja General Insurance scrutinizes the file and may call for an investigation/query
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