Personal Accident Insurance

Process of Claim

Claim Process

Royal Sundaram General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Royal Sundaram General Insurance

E-Mail
customer.services@royalsundaram.in
Claim Helpline
1860-425-0000
Register Claim Online
Click Here
Royal Sundaram should be informed immediately in case of personal accident

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Your contact numbers
  • Policy number
  • Name of insured person who is injured
  • Date and time of accident
  • Location of loss
  • Brief description on how the accident took place
  • Extent of loss
  • Place and contact details of the Insured Person.
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
List of Documents

Death Claim

  • Original Death Certificate.
  • Post Mortem Report
  • Inquest report. 
  • Accident report. 
  • FIR/MLC copy. 
  • Hospital records.
  • News Paper cuttings if any and any other relevant records. 
  • Chemical Analysis Report if available. 
  • English Translation of vernacular documents.
  • Succession Order/legal heir certificate/legal documents to establish identification of legal heir in the absence of nomination under the policy. 

Permanent Total or Partial Disablement.

  • Disability Certificate issued by attending physician.
  • Accident report.
  • FIR/MLC copy.
  • Hospital Records.
  • News Paper cuttings if any and any other relevant records.
  • English Translation of vernacular documents.
  • Latest IT return to show Proof of annual income.
Registered Address
Royal Sundaram General Insurance Co. Limited Accident & Health Claims Department Vishranthi Melaram Towers No.2/319 , Rajiv Gandhi Salai(OMR) Karapakkam,Chennai - 600097

Process of claim

1
Claim has to be intimated to Royal Sundaram Alliance
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Royal Sundaram Alliance pays the claim amount
6
Royal Sundaram Alliance scrutinizes the file and may call for an investigation/query.
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