OneInsure is powered by Robinhood Insurance Broker Limited
Personal Accident Insurance

Process of Claim

Claim Process

Royal Sundaram General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Royal Sundaram General Insurance

E-Mail
customer.services@royalsundaram.in
Claim Helpline
1860-425-0000
Register Claim Online
Click Here
Royal Sundaram should be informed immediately in case of personal accident

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Your contact numbers
  • Policy number
  • Name of insured person who is injured
  • Date and time of accident
  • Location of loss
  • Brief description on how the accident took place
  • Extent of loss
  • Place and contact details of the Insured Person.
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
List of Documents

Death Claim

  • Original Death Certificate.
  • Post Mortem Report
  • Inquest report. 
  • Accident report. 
  • FIR/MLC copy. 
  • Hospital records.
  • News Paper cuttings if any and any other relevant records. 
  • Chemical Analysis Report if available. 
  • English Translation of vernacular documents.
  • Succession Order/legal heir certificate/legal documents to establish identification of legal heir in the absence of nomination under the policy. 

Permanent Total or Partial Disablement.

  • Disability Certificate issued by attending physician.
  • Accident report.
  • FIR/MLC copy.
  • Hospital Records.
  • News Paper cuttings if any and any other relevant records.
  • English Translation of vernacular documents.
  • Latest IT return to show Proof of annual income.
Registered Address
Royal Sundaram General Insurance Co. Limited Accident & Health Claims Department Vishranthi Melaram Towers No.2/319 , Rajiv Gandhi Salai(OMR) Karapakkam,Chennai - 600097

Process of claim

1
Claim has to be intimated to Royal Sundaram Alliance
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Royal Sundaram Alliance pays the claim amount
6
Royal Sundaram Alliance scrutinizes the file and may call for an investigation/query.
Retirement Plan Offer
+
-
  • Save ₹3,900/month & get
    up to ₹50 Lakhs on Retirement
    or ₹30,000 Pension/month
    CHECK NOW