Personal Accident Insurance

Process of Claim

Claim Process

SBI General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with SBI General Insurance

E-Mail
customer.care@sbigeneral.in
Claim Helpline
1800 102 1111
Register Claim Online
Click Here
SBI general should be informed with a written notice immediately in case of personal accident.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Full Name
  • Mobile Number
  • City
  • Product
  • Policy number
  • Remark
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.

The claim file has to be submitted at the below mentioned addresses within 30 days of  event occurred.
The claim file has to be submitted at the below mentioned addresses within 30 days of  event occurred.
List of Documents

Accidental Death

  • Claim form duly signed 
  • Policy copy
  • Claim Intimation 
  • Copy of FIR / MLC Copy /Spot Panchnama / Inquest Panchnama
  • Death Certificate 
  • Death Summary 
  • Post Mortem Report (If conducted)  
  • Affidavit from the legal heirs of the deceased (in case nomination has not been filed by deceased)

Personal Total / Partial Disablement and Temporary Total Disablement

  • Claim form duly signed 
  • Policy copy
  • Claim Intimation 
  • Copy of FIR / MLC Copy /Spot Panchnama / Inquest Panchnama . 
  • Photograph of the injured with reflecting disablement
  • Disability Certificate from appropriate Government Authority
  • Medical certificate from treating Doctor
  • Leave certificate from Employer
  • Investigation reports
  • Treatment Papers

Education benefit

  • All documents of List - 1 or List - 2, plus
  • Study Certificate from the school of the dependent child mentioning the parent’s name

Adaptation Allowance

  • All documents of List - 2, plus 
  • Original Bills and payment receipt of Adaptation done 
  • Prescription of the doctor mentioning the indication for Adaption
Registered Address
Natraj"101, 201 & 301, Junction of Western Express Highway & Andheri Kurla - Road, Andheri (East) Mumbai, 400069

Process of claim

1
Claim has to be intimated to SBI General
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query SBI General pays the claim amount
6
SBI General scrutinizes the file and may call for an investigation/query
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