Personal Accident Insurance

Process of Claim

Claim Process

Oriental Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file post survival period

Intimate claim process

How to intimate Personal Accident claim with Oriental Insurance

E-Mail
csd@orientalinsurance.co.in or TPA email id
Oriental Insurance should be informed within 7 Days from the accidental injury

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Your contact details
  • Name of the Insured
  • Policy number
  • Date and time of problem
  • Nature of problem
  • Location of problem
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.

The claim file has to be submitted at the below mentioned addresses within 14 days of discharge from the hospital.
The claim file has to be submitted at the below mentioned addresses within 14 days of discharge from the hospital.
List of Documents

Accidental Death Claim

  • Copy of Claim intimation given to Company together with xerox of policy & premium receipt
  • Duly filled Claim Form
  • Death Certificate
  • Police Panchnama/First Information Report/Final Investigation Report
  • Medical report & details of medical expenses
  • Wage Certificate from employer
  • Proof of Age

Permanent Disability / Injury Claim Due To Accident

  • Police Panchnama/First Information Report/Final Investigation Report
  • Medical Certificate & details of medical expenses & disability certificate
  • Leave certificate from employer
  • Duly filled Claim Form 
  • Wage Certificate from employer

Temporary Total Disability (Weekly Pention) Claim due to accident

  • Copy of Claim intimation given to Company together with xerox of policy & premium receipt
  • Duly filled Claim Form
  • Police Panchnama/First Information Report/Final Investigation Report
  • Medical report
  • Leave certificate from employer
  • Leave certificate from employer
Registered Address
TPA mailing address or issuance branch office

Process of claim

1
Claim has to be intimated to Oriental Insurance
2
Compile the claim file with all required documents
3
Submit the claim file within the pre defined timeline
5
On successful resolution of investigation/query Oriental Insurance pays the claim amount.
6
Oriental Insurance scrutinizes the file and may call for an investigation/query
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