Travel Insurance

Process of Claim

Claim Process

Tata AIG General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation     
  2. Compilation/ Submission of claim file 

Intimate claim process

How to intimate travel claim with Tata AIG General Insurance

E-Mail
customersupport@tataaig.com
Claim Helpline
18002667780
Register Claim Online
Click Here
Intimate to TATA AIG immediately and in written or registering post not later than 7 days from the occurrence of the loss or the event

Details required for Registration/ Intimation of Claim

To register a claim/seek assistance through the above contact points, the following information has to be provided to the customer support executive:-
  • Timeline specification
  • Address
  • Telephone number

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Assistance service provider is to be intimated in the event of any treatment, non intimation may invalidate the claim. 
  • Cashless will be extended for all in-patient treatments only when service provider is intimated & pre approval obtained (as per policy T & C)
  • OPD Claims  & claims other then In-Patient will be reimbursed upon return to India.
  • Policy does not cover traveling abroad for obtaining medical treatment & travelling against medical advice.
  • Assistance service provider is to be intimated in the event of any treatment, non intimation may invalidate the claim. 
  • Cashless will be extended for all in-patient treatments only when service provider is intimated & pre approval obtained (as per policy T & C)
  • OPD Claims  & claims other then In-Patient will be reimbursed upon return to India.
  • Policy does not cover traveling abroad for obtaining medical treatment & travelling against medical advice.

The claim file has to be submitted at the below mentioned addresses within 30 days after the date of loss.
The claim file has to be submitted at the below mentioned addresses within 30 days after the date of loss.
List of Documents

  • Our claim form, duly completed and signed for on behalf of the Insured Person.
  • Original Bills & Receipts including but not limited to pharmacy purchase bill, consultation bill, diagnostic bill and any attachments thereto like receipts or prescriptions in support of treatment taken
  • All reports, including but not limited to all medical reports, case histories, investigation reports, treatment papers, discharge summaries.
  • A precise diagnosis of the treatment for which a claim is made.
  • A detailed list of the individual medical services and treatments provided and a unit price for each
  • Prescriptions that name the Insured Person and in the case of drugs: the drugs prescribed, their price and a receipt for payment. Prescriptions must be submitted with the corresponding Doctor's invoice
  • Any other document as requested by Claims Department which is relevant to the coverage under the policy.
Registered Address
Tata AIG General Insurance company Limited A-501, 5 Floor, Building No. 4, Infinity Park, Gen. A. K. Vaidya Marg, Dindoshi, Malad (E), Mumbai, India - 400 097.

Process of claim

1
The treatment is to be intimated with respective service providers within prescribed timelines.
2
All prescriptions, investigation reports & medicine bills are to be kept handy.
3
The claim file is to be prepared with ref to check list & to be submitted upon return to India.
4
Duly filled claim forms along with all necessary documents are to be submitted within prescribed timelines.
5
Insurer will inform about any deficiency within 7 days.
6
Post receiving of all required info, the claim will be processed within 30 days.
7
If the claim is approved, amount will be transferred within 30 days.
8
If the claim is rejected, letter with details are to be shared with Insured.
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