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Policy Lost

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  • 1To obtain a Policy Copy from the insurer's website:
    • Log in to the website using your registered mobile number
    • Enter the OTP which will be sent to your registered mobile number and email ID
    • After that, you will get the option to download the Policy Copy 
  • 2Please click on the link below to proceed
    Visit Online
    • 1To obtain a Policy Copy through email:
      • Submit a request to the customer care using your registered email ID and mention your policy number in the email. [[Click Here] - if your email ID is not registered]

      • After submitting the request, the Policy Copy will be mailed to you within 24 hours.

    • 2Send the email to
      • 3
        • 4
          customer.care@aegonlife.com
          • 1To obtain a Policy Copy, you can call the toll-free number. Please ensure that when you call, you have the following information for verification:
            • Policy Number
            • Date of Birth
            • Other Details For Verification
          • 2The Policy Copy will be provided through email. [[Click Here] - If your email ID is not registered]
            • 3Please call at
              1800-209-9090

                  Submit at Nearest Branch

                  BRANCH-1
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                  Important Things to Remember

                  • Original policy bond is the most important document which is required in case of claim or availing any other policy benefits.
                  • To avoid loss or damage of original policy bond, the insurance policy can be dematerialize by opening an E-Insurance account.
                  • Indemnity bond needs to be notorised on a stamp paper.

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