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Policy not received

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  • 1To receive a Policy Copy from the insurer's website:
    • Log in to the website using your registered mobile number
    • Enter the OTP which will be sent to your registered mobile number and email ID
    • After that, you will get the option to download the Policy Copy 
  • 2Please click on the link below to proceed
    Visit Online
    • 1To receive a Policy Copy through email:

      • Submit a request to the customer care using your registered email ID and mention your policy number in the email. [[Click Here] - if your email ID is not registered]

      • After submitting the request, the Policy Copy will be mailed to you within 24 hours.

    • 2Send the email to
      • 3
        • 4
          customer.care@aegonlife.com
          • 1To receive a Policy Copy, you can call the toll-free number. Please ensure that when you call, you have the following information for verification:
            • Policy Number
            • Date of Birth
            • Other Details For Verification
          • 2The Policy Copy will be provided through email. [[Click Here] - If your email ID is not registered]
            • 3Please call at
              1800-209-9090

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                  Important Things to Remember

                  • Original policy bond is the most important document which is required in case of claim or availing any other policy benefits.

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                  In case you havent received your policy documents, you can fill in the relevant details below and our customer support team will be happy to guide you on how to receive them.
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