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Policy Status

Aviva Life Insurance      Change Insurer
  • 1To check the policy status through the insurer's website, please log in using the following details
    • Proposer's registered email id or mobile number
    • Password
  • 2After a successful login, you can check the status of your policy
    • 3Please click on the link below to proceed
      Visit Online
      • 1To inquire about the policy status through email:
        • Submit a request to the insurer using your registered email ID and mention your policy number in the email. [[Click Here] - if your email ID is not registered]
        • Upon submitting the request, the insurer will update you regarding the policy status via email
      • 2Send the Email to
        customerservices@avivaindia.com
        • 1To inquire about the policy status, you can use the toll-free number. Please ensure that when you call, you have the following information available for verification:
          • Policy Number
          • Date of Birth
          • Other Details For Verification
        • 2Afterward, the insurer will update you regarding the policy status
          • 3Please call at
            1800-103-7766
              • 1Visit the nearest Branch and kindly carry the following documents:
              • 2Once the required changes are done, the insurer will provide a confirmation for the same
                • 3All documents should be self attested and submitted at

                  Submit at Nearest Branch

                  BRANCH-1
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                  Important Things to Remember

                  • It is always good to be updated with the policy status, as base policy benefits and rider benefits are not payable for a lapsed policy
                  • Status of policy should also be known to determine whether the policy benefits will continue even after premium holiday is taken

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