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Policy Not Received

ICICI Lombard      Change Insurer
  • 1 To get Policy Certificate through the Insurer's website, keep the following information handy:
    • User ID
    • Password
  • 2 Post submission of request, the policy certificate will either be emailed to your registered ID or will be directly available for download. [[Click Here] - If Email ID is not registered]
    • 3 Please click on below link to proceed
      Visit Online
      • 1 To get the Policy certificate via email, place a request through your registered Email ID and mention the following details. [[Click Here] - If Email ID is not registered]
        • Policy No.
        • Vehicle Details
      • 2 Post submission of request, Insurer will send policy certificate by courier or share a soft copy through email.
        • 3 Please send the email to
          customersupport@icicilombard.com
          • 1 If you are calling the insurer's toll free number, keep the following information handy:
            • Policy Number
            • Vehicle details
            • Other details for verification
          • 2 Post confirmation, Insurer will send the policy certificate through courier or share a soft copy through email. [[Click Here] - If Email ID is not registered]
            • 3 Please call at
              18002666
                • 1 Visit the nearest Branch and kindly carry the following documents:
                • 2 Post submission of request, Insurer will send policy certificate by courier or share a soft copy through email. [[Click Here] - If Email ID is not registered]
                  • 3 All documents should be self attested and submitted at

                    Submit at Nearest Branch

                    BRANCH-1
                    Pincode or city does not exist.
                    The above addresses are suggested on the basis of pincode you have provided

                    Important Things to Remember

                    • Policy copy is absolutely mandatory in the event of a claim.
                    • It’s advisable to keep a stamped or digitally signed copy of the policy in your vehicle at all time.

                    Need OneInsure Help?

                    Have you still not received your motor policys physical copy? Follow the procedure above or install the OneInsure app and generate a service request. We will be happy to help in getting the policy copy from your insurer.
                    (Providing Pincode Will Provide More Specfic Search)
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