FAQ - Kotak General Insurance

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services.

In case the Insured/ Policyholder has any Grievance regarding services, product or process of Kotak Mahindra General Insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

Kotak Mahindra General Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case if the Insured/ Policyholder would like to cancel his Kotak Mahindra General Insurance, then the given procedure needs to be followed:-

If you wish to visit Kotak Mahindra General Insurance branch for any issues, concerns or queries regarding your policy then please click on the below link to get the complete details.

An Insurance endorsement is a mini-policy that is added to a current insurance policy to change certain information on the original insurance documents.