Robinhood Insurance Broker Private Limited

Royal Sundaram Car Shield- Private Car Package Policy

Royal Sundaram General Insurance Company Limited

Royal Sundaram Alliance Insurance Company Limited, is a subsidiary of Sundaram Finance. It is the first private sector general insurance company in India to be licensed since October 2000 by IRDA. Royal Sundaram general insurance offers Motor, Health, Personal Accident, Home and Travel Insurance to individual customers.

Contact Details

Toll Free Number- 1860 425 0000
Website - www.royalsundaram.in
E-Mail - customer.services@royalsundaram.in

Product Overview of Royal Sundaram Car Shield- Private Car Package Policy

This is a comprehensive package policy which covers the damage to the vehicle and any third party coverages like bodily injury/death & property damage.

Unique Features of Royal Sundaram Car Shield- Private Car Package Policy

The product offers 8 different types of add-on coverages
Free Comprehensive Road side Assistance Services.

Product Benefits for Royal Sundaram Car Shield- Private Car Package Policy

  • This policy covers against any loss or damage caused to the vehicle or its accessories due to insured perils under the policy schedule.
  • Claim is payable when there is visible external damage due to the following causes

Manmade CausesNatural Causes
Accident by external means Flood Rockslide
Theft Fire Inundation
Burglary Self-Ignition Explosion
Strike Earthquake Typhoon
Riot/ Terrorist Activity Cyclone Hurricane
Malicious Act Landslide Tempest
damage in transit Storm Hailstorm
  Lightning Frost
  • This policy covers any third party liability including property damage.
  • This policy covers Personal Accident for the Owner/ Driver.
  • On payment of extra premium, the policy also covers Personal Accident Benefit for the passengers and legal liability of the paid driver.

Add-ons for Royal Sundaram Car Shield- Private Car Package Policy

There are 8 types of ADD ON covers available in this plan along with free Comprehensive Road Side Assistance Services.

  • Depreciation Waiver Cover
  • Windshield Glass Cover
  • Voluntary Deductible Cover
  • Full Invoice Price Insurance Cover
  • Loss of Baggage Cover
  • Spare Car Clause
  • Engine(Aggravation) Protection Cover
  • NCB Protection Cover

Key Info- These features are applicable only when the repair is carried out in Royal Sundaram network garages.

Add-On Details for Royal Sundaram Car Shield- Private Car Package Policy

Under this Add-on the insured will get depreciation waiver on plastic and metal parts in case of partial loss/claim. This means when insured make a claim, he will get the full claim amount without any deduction for depreciation on the value of parts being replaced.

What is covered?

• All plastic parts without applying depreciation in case of a claim.
• All metal parts without applying depreciation in case of a claim.
• Insured need not bear any portion of any depreciable parts. The cost of all parts necessitating replacement will be allowed in full.

What is not covered?

• The amount of total deductible mentioned in the policy schedule.
• Damage caused by an uninsured peril including mechanical breakdown.
• Damage to uninsured items including accessories and bi-fuel/gas kit.
• Claims made for theft of parts and/or accessories. • Claims made under Self Authorization Mode.

Other Conditions:

• The Cover will be offered on annual basis and will run concurrently with the Package policy of the vehicle.
• Mid-term inclusion or removal of this cover shall not be allowed.
• Cover available only for vehicles up to 5 years of age.
• The Cover is not available for imported vehicles and obsolete models that are no more in production and whose parts are not available off the shelf.
Under this Add-on If the windscreen glass (front and/or rear) of insured vehicle accidentally breaks and needs to be repaired / replaced, company will repair / replace the same without your No Claim Bonus getting affected. This will not be treated as Section 1 (Own Damage) claim and will not affect insured No claim bonus next year.

What is covered?

• This cover is applicable only when the windshield glass is broken and there are no damages to the insured vehicle.
• The insured vehicle is repaired in a garage / workstation of company’s choice within the city where insured reside based on the residential address provided for this insurance. If the windshield glass is repaired / replaced at any other place, the incident will be treated as a separate claim and the No Claim Bonus will be affected.
• Only for the first claim for replacement of windshield glass, during the year. Subsequent claims for Windshield glass will not qualify for continuation of No Claims Bonus.

What is not covered?

• The amount of total deductible mentioned in the policy schedule.
• Damage caused by an uninsured peril.
• Manufacturing defects.
• Depreciation on parts, if the depreciation waiver clause is not opted.
• Cover to be opted at the inception of the Private Car Package Policy and shall run concurrently with the Package Policy. Mid-term inclusion and/or removal of the cover are not permissible.
• This cover is available only for new vehicles and vehicles up to 3 years old that are currently being manufactured and are not obsolete.
Under this Add-on in case of any claim, if the insured voluntarily agree to bear the stipulated amount of claim, company will pay the claim amount only for damages in excess of this limit of Voluntary Deductible. This way insured can save money on Motor Insurance premium, as there will be a discount on premium ranging from 15% to 35% on the Own Damage Premium.

Insured can opt for voluntary deductible amount ranging from Rs 1,500 to 15,000.

By opting for this cover, insured will not only be paying a lower premium for car insurance, but also be protecting the value of the Car.
Under this Add-on, in case of theft or total damage to the insured vehicle, company will pay full reimbursement on the invoice amount of the Insured vehicle.

Similarly, this add-on can also be availed for older cars up to 3 years of age. In the event of a Total Loss or Theft of the vehicle, insured will be eligible for the value of a replacement car as agreed at the inception of the Policy and as appearing in the face of the Policy / Endorsement.

What is Not Covered?

• The amount of total deductibles as mentioned in the base Package Policy
• This cover is available only for new vehicles and vehicles up to 3 years old that are currently being manufactured and are not obsolete.
Under this Add-on, the company provides reimbursement in the case of loss of baggage or damages to the baggage placed in the insured vehicle. The benefit of taking this Add-on is that the No Claim Bonus will not get affected if insured have made a claim for loss of baggage only without making any Own Damage claim.

What is covered?

• Loss of Baggage or destruction or damage caused to the Baggage, kept in the insured vehicle, arising out of an accident to the insured vehicle or theft of Baggage from the insured vehicle.
• Baggage includes personal effects belonging to the insured and being carried during a Journey in the car insured under this policy. Personal Effects cover the contents that are personal in nature (cloths, toiletries, shoe, belt etc. that are normally worn on the person) and are placed in a secure baggage.

• This cover is applicable while travelling in the vehicle insured under this policy anywhere in India.

What is not covered?

• The amount of total deductible mentioned in the policy schedule.
• All electronic/electrical items / devices, cell phones, music players, laptops, handheld computing or email devices, cameras of any type, watches and other sophisticated electronic equipment’s do not form a part of Personal effects and are excluded from the scope of this policy.
• Loss, destruction or damage directly or indirectly, caused by or which arises out of or in connection with or is attributable in any way to Property insured under any other Policy.
• Theft from an unattended Insured vehicle except from a car of a fully enclosed saloon type having all the doors, windows, boot and other openings securely locked and properly fastened.
• Money, credit or debit cards, stamps, tickets, vouchers, documents, securities.
• Jewelry, including but not limited to watches, diamonds, precious or semi-precious stones or metals, bullion, furs, medals, numismatic property, philatelic property, rare books, curios or works of art, securities, deeds, stock or share certificates, business books or documents, manuscripts, plans, designs, blueprints, cards evidencing affiliation/membership with any third party programme or club.
• Goods or samples carried in connection with any trade or business.
• Baggage whilst being conveyed under a contract of affreightment or a contract of carriage.
• Tools and equipment’s.
• Cracking, scratching or breakage of fragile articles such as those made of or comprising glass, statues, marbles, bric-a-brac, porcelain, china, unless Accidental loss, destruction or damage is caused to the insured vehicle in which the Baggage is conveyed.
• Baggage of a consumable nature.
• Articles or clothes whilst being worn on the person or being carried on the person.
• Damages due to Rodents, moths, insects or vermin, moulds and mildew.
• Faulty material, faulty workmanship or latent defect.
• Wear and tear, loss of use or value.
• Leakage, spilling or exuding of liquids oils or material of like nature or articles of dangerous or damaging nature.
• Articles which did not form part of the baggage when the journey commenced, unless specifically declared and accepted by company.
• Company shall also not be liable for loss, destruction or damage to baggage discovered more than 30 days after its occurrence.
• This cover is available only for new vehicles and vehicles up to 3 years old that are currently being manufactured and are not obsolete.

Other Benefits:

The No Claim Bonus under the Base Package Policy will not get affected if a claim for baggage loss only is made without preferring any Own Damage claim.

Other Conditions:

• In the event of a claim being settled, the Sum Insured of the baggage cover will get reduced to the extent of the claim paid.
• As proof of loss, a police complaint needs to be lodged with the nearest police within 3 days of the loss and a copy of the FIR submitted to company.
• Company’s maximum liability will be restricted to the Sum Insured under this head as mentioned in the schedule of the policy.
Under this Add-on the company will pay daily cash benefit to cover conveyance expense in case of breakdown, while the insured vehicle is being repaired.

The insured will get a fixed sum towards hiring a transport while the insured vehicle is under repair for a valid claim and the repair time is more than 1 day.

What is covered?

• The Daily Cash Benefit can be availed only once during the course of the Package Policy towards the cost of making alternative travel arrangements while insured vehicle is undergoing repairs following an accident covered under the Motor policy.
• The benefit under this cover will be arrived at based on the final assessment of loss after considering all the other terms and conditions of the Private Car Package Policy and opted add-on covers under the policy.
• The vehicle should be insured under a Private Car Package Policy with the company.
• The claim for accidental damages to the insured vehicle should be out of an insured peril and should be admitted by the company.
• The accident should have happened during the tenor of the policy.
• Claims for loss or damage to accessories only are not covered under this clause.
• This cover is available only from the inception of the policy and it is not possible to opt for this cover during the currency of a Policy. Once this cover is selected it cannot be removed during the currency of the Policy.
• This cover shall not be availed for replacement of windshield glass (front and/or rear) only claims or any repair work that is completed within 1 working day.
• The repair period will always exclude the lead time that may be required by the repairer for ordering/sourcing /procuring/shipping / supplying of the required spare parts and also the jobs that are to be outsourced.
• The benefits under this cover cannot be adjusted against any other dues from the insured or payment to the repairer / others.
• In the event of multiple claims intimated together for carrying out accidental repair work, with varied date of accidents, the benefit will be applied to the maximum claim amount among all the claims so reported.
• The settlement of claim under this add-on cover will be decided along with the accidental damage claim to the insured vehicle and will be settled once the accidental damage claim is settled.
• The settlement of a claim under this Clause will be made through a Cheque payable to the insured and sent to insured’s address as mentioned in this policy.

What is not covered?

• The insured’s inability to use the vehicle for any reason other than a valid claim due to an accident resulting in the vehicle being garaged for undergoing accidental repair work.
• This cover is available only for new vehicles and vehicles up to 3 years old that are currently being manufactured and are not obsolete.
• Claims under self authorisation mode are not covered under this clause.

CLAIM AMOUNT (IN Rs) #

Upto 20,000

20,001 to 50,000

50,001 to 1 Lakh

Greater Than 1 Lakh

Maximum No Of Days*

3

7

10

15

Benefits per Day in Rs.

Rs 150 or in multiples of Rs 50 there of

Rs 150 or in multiples of Rs 50 there of

Rs 150 or in multiples of Rs 50 there of

Rs 150 or in multiples of Rs 50 there of

*The claim amount represents company’s net liability after all deductions and post taxes, wherever applicable.

*The number of days required to complete the accidental repair work will be ascertained by the company and this may be lower than the Maximum no. of days indicated above.
Under this Add on, the company will cover the damages to:

1.Engine – internal parts
2.Gear Box – internal parts
3.Transmission or Differential internal parts
4.Power Steering Pump internal parts Caused by

a) Leakage of lubricating oil/coolant due to any accidental means or
b) Water Ingression while being driven.

The company will compensate for cost incurred by the insured towards

1.Repairs and/or replacement of the parts of the above units
2.The labour cost directly connected with repairing / replacing the above units
3.Cost of Lubricants and Consumables required to undertake the above activity

Subject to the option of the company either to repair or replace part(s) or the assembly as the case may be.

This cover is available for:

1.Vehicle upto 3 years of age
2.Vehicles registered and plying anywhere in India
3.Vehicles registered and used as Private Car
4.The first claim preferred under this add-on-cover
5.Cover from inception of policy – no midterm inclusion or endorsement
6.Vehicle to be inspected before granting Cover for Old Vehicles
7.Can be offered along with our Renewals

What is not covered:

1.Parts other than those mentioned above
2.Loss or Damage due to ageing, depreciation and wear and tear.
3.Losses falling under the ‘Manufacturer’s Warranty’, including Product recall.
4.Loss or Damage due to delay in intimating the incident to company and /or aggravation of damages due to delay in retrieval of the Insured vehicle from a water logged condition or rusting/corrosion due to the delay.
5.Claim made under self authorization mode – where the Insured vehicle is dismantled, repaired & replaced without our prior consent/inspection.

A claim under this cover is admissible if there is visible evidence of:

1.Damage to the engine / gear box or transmission or differential assembly or power steering pump resulting in leakage of oil/coolant
2.The Insured vehicle partially or fully submerged in water resulting in ingression of water into the engine / gear box or transmission or differential assembly or power steering pump

Other conditions:

1.The cover will be offered on annual basis and will run concurrently with the Package of the vehicle
2.The engine should not be crank or push started if the Insured vehicle has stopped due to water ingression or if the oil/coolant has leaked due to undercarriage damage.
3. Immediate notice to company’s nearest office shall be given of the incident to enable to arrange for retrieval of the Insured vehicle and/or provide necessary instructions/support.
4. The add-on cover is also subject to the terms, conditions and exceptions of the package policy to which this add-on cover is attached.
Under this Add-on, the company will reward to the owner of the vehicle for no insurance claim(s) in the previous policy tenures.

What is covered?

• An insured is eligible for the next slab of No Claim Bonus (NCB) if a Private car Motor Package Policy runs for a full year without any own Damage (OD) claim preferred under the policy. If an OD claim(s) is made during a policy period, the NCB of the customer drops back to NIL.
• The NCB Protector protects the earned No claim Bonus, in the event of an Own Damage claim made for Partial Loss including claims for Windshield glass, Total Loss and theft of Insured Vehicle/accessories
• The No claim Bonus will not get impacted for the first 2 claims preferred during the course of this policy.
• The Insured will be eligible for continuation of current slab of NCB on renewal of this Policy with the company.

Conditions :

• Insured may prefer up to 2 Own Damage Claims during the year in which this cover is opted for and still be eligible for the same slab of NCB the next year, when the policy comes up for renewal.
• If more than 2 Own Damage Claims are made in a year, NCB will drop to 0%
• NCB enjoyed in current policy should be 20% or more
• NCB will be protected only if the policy is renewed within 90 days of the expiry of the previous policy
a) Insured must prove eligibility of NCB by way of a renewal notice or No claim confirmation letter from the previous Insurer
b) Mid-term inclusion or removal of this cover shall not be allowed
c) The accident should have happened during the currency of the policy
d) The vehicle should be insured under a Private car Package Policy and this cover will run concurrently with the package policy
• Clause can be offered to Individuals and Corporates
• All provisions and criteria for NCB Eligibility and entitlement will be as per NCB Clause in the Motor Tariff
• In case of partial loss, the NCB in this clause cannot be transferred from one vehicle to another – even if both or multiple vehicles are in the name of the same insured
• On the death of the insured, this clause will continue to operate provided the Insured vehicle is transferred in the name of a legal heir and the same is endorsed in the policy
• Insured Vehicle should have been repaired in a garage authorized by the company
• The cover cannot be offered for a short period policy
• All old Vehicles will be inspected where this cover is opted for the first time
• Claims under self-authorization mode are not covered under this clause
• In case of theft of Insured vehicle, NCB can be transferred to a new vehicle provided that vehicle is purchased and insured within 90 days of the date of theft of the insured vehicle.

This Clause will not operate:

• This clause will be inoperable on the transfer of the insured vehicle. On transfer, the buyer will have to purchase this clause a fresh by payment of full annual premium.
• This clause will not operate if NCB in the existing policy is wrongly claimed – Inured is ineligible for the NCB.
• This clause will not operate if any claim is made fraudulently or any claim is rejected due to concealment of material facts, misrepresentation or fraud
• This cover is available only for new vehicles and vehicles up to 3 years old that are currently being manufactured and are not obsolete.

Cancellation Clause:


The NCB Protector Cover will be cancelled if:
• NCB is wrongly claimed in a policy – Insured not eligible for NCB
• Any Own Damage Claim fraudulently made
• Any misrepresentation/concealment of facts resulting in a claim or leakage of premium

Refund of premium will not be made on cancellation of this cover due to the above reasons.

Additional discounts for Royal Sundaram Car Shield- Private Car Package Policy

NIL

Exclusions for Royal Sundaram Car Shield- Private Car Package Policy

  • Normal Wear and tear and general ageing of the vehicle.
  • Depreciation or any consequential loss.
  • Mechanical/ Electrical breakdown.
  • Vehicle being used otherwise then in accordance with limitations of use.
  • Damage to or by a person driving the vehicle without a valid license, under the influence of drugs or liquor.
  • Damage due to war, mutiny or nuclear risk.

Claim Process for Royal Sundaram Car Shield- Private Car Package Policy

Know Claim Process




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