FAQ - SBI General Insurance Company

To file a claim on your SBI travel insurance policy, you or your representative needs to notify the insurance company and provide information concerning the illness, accident, etc., including the name of the doctor, contact number of the hospital, the policy number and its date of issue.

We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of SBI General Insurance Company, please find below the details:

In case the Insured/ Policyholder has any Grievance regarding services, product or process of SBI General Insurance, they may approach the Grievance Redressal Cell at the below mentioned details.

SBI General Insurance Company has the responsibility to put in place proper procedures and effective mechanism to address complaints and grievances of policyholders including Mis-selling by different intermediaries and to ensure compliance with the statutory requirements.

In any case if the Insured/ Policyholder would like to cancel his SBI General Insurance policy, then the below given procedure needs to be followed:-

An Insurance endorsement is a mini-policy that is added to a current insurance policy to change certain information on the original insurance documents. It helps to enhance the insurance policy and provide a more complete and individual coverages for policyholders.

If you wish to visit SBI General Insurance India Ltd. Branch for any issues, concerns or queries regarding your policy, please click on the below link to get the complete details.