In any case if the insured / policyholder would like to cancel his hdfc ergo general insurance policy, then the Below given procedure needs to be followed:-
Customer service address: hdfc ergo general insurance company ltd.
6Th floor, leela business park, andheri kurla road, andheri (e) - 400 059
Freelook period:-the customer has a period of 15days from the date of receipt of the new policy document to review the terms and condition of this policy. If the insured has any objections to any of the terms and conditions, he has the option to cancel the policy stating the reason for cancellation. The insured is Entitled for a refund of premium subject to:
Critical illness:
Home insurance:
The insurance policy will be terminated at the request received in written from the insured and the premium shall be refunded on Short period rate for the time the policy was in force.
Table of short period scales:
Period of risk | Premium to be retained 9% of the annual rate) |
Not exceeding 15 days | 10% |
Not exceeding 1 month | 15% |
Not exceeding 2 months | 30% |
Not exceeding 3 months | 40% |
Not exceeding 4 months | 50% |
Not exceeding 5 months | 60% |
Not exceeding 6 months | 70% |
Not exceeding 7 months | 75% |
Not exceeding 8 months | 80% |
Not exceeding 9 months | 85% |
Exceeding 9 months | Full annual premium |
Health insurance policy:
The customer can terminate the policy by giving a written notice to the insurance company. The cancellation shall be from the date of receipt of such written notice. In case there was claim made under the policy, the insurance company will refund the premium in accordance To the table mentioned below:-
1yr policy period | 2yr policy period | ||
Length of time policy in force | % of premium refunded | Length of time policy in force | % of premium refunded |
Upto 1 month | 75% | Upto 1 month | 87.50% |
Upto 3 months | 50% | Upto 3 months | 75% |
Upto 6 months | 25% | Upto 6 months | 62.50% |
Exceeding 6 months | Nil | Upto 12 months | 48% |
Upto 15 months | 25% | ||
Upto 18 months | 12% | ||
Exceeding 18 months | Nil |