In any case if the insured / policy holder would like to cancel his iffcotokio general insurance policy, then the Below given procedure needs to be followed:-

• By post: corporate office, iffco tower, plot no. 3, sector 29, gurgaon - 122001, haryana (india)
• By Toll free: 24x7 Toll free: 1800 103 5499
• Alternatively can contact at (01245) 428 5499
• Email: Websupport@iffcotokio.Co.in
• Or you can log-in to the website - www.Iffcotokio.Co.in or leave your details at http://www.Iffcotokio.Co.in/forms/service-requests
• Customers can also contact the nearest Iffco tokio branchFor any further clarification.

Freelook period:-the customer has a period of 15 days from the date of receipt of the new policy document to review the terms and condition of this policy. If the insured has any objections to any of the terms and conditions, he has the option to cancel the policy stating the reason for cancellation. The insured is Entitled for a refund of premium subject to

• A deduction of the expenses incurred on the medical examination, Stamp duty Charges, if the risk has not commenced
• A deduction of the stamp duty charges, medical examination charges & proportionate risk premium for period on cover, of the Risk has commenced
• A deduction of such proportionate risk premium commensuration with the risk covered during such period, where only a part of risk has commenced.
• Free look period shall not be applicable For renewal policies.

Health insurance

• Insurance company may cancel the policy by sending 30 days' notice by registered post to your last known address. You will then be entitled to a pro-rata refund of premium for Unexpired period of this policy in respect of such insured person(s) in respect for whom no claim has arisen. You may cancel the policy by sending written notice by registered. Post.
• The company will then allow a refund on Following scale, except for those Policy holders whose claim has been accepted for the current policy:

Home insurance:

Insurer may cancel this policy by sending 15 days notice in writing by recorded delivery to your last known address. You will then be entitled to a pro-rata refund of premium for the Un-expired period of this policy from the date of cancellation, which the insurer is liable to pay on demand. You may cancel this policy by sending 15 days written notice to the insurance company.

The company will then allow a refund after retaining the premium based on following Short period table.

There refund is subject to no claim has been registered with us.

Personal accident policy:

The insurance company may cancel the policy on grounds of fraud, moral hazard or misrepresentation or non-cooperation by you by sending 30 days notice by registered post to your last known address. You will then be entitled to, except in Case of fraud or illegality on your part, a pro-rata refund of premium for Unexpired period of this policy in respect of such insured person in respect for whom no claim has arisen.

You may cancel the policy by sending written notice to us Under registered post. The insurer will then allow a refund on Following scale, except for those whose claim has been preferred under the current policy: