If the policyholder wants to surrender his/her life insurance policy or make a partial withdrawal from the policy fund, the following procedures need to be followed:
Reason(s) for policy surrender and the surrender form needs to be submitted at the nearest Canara HSBC OBC Life Insurance branch, along with the following documents:
Reason(s) for the partial withdrawal and the pay-out form needs to be submitted at the nearest Canara HSBC OBC Life Insurance branch, along with the following documents:
The following options can be used to connect with Canara HSBC OBC Life Insurance:
Call: 1800-103-0003/1800-180-0003 (in India) / 0124-4315200 (outside India)
Email ID: customerservice@canarahsbclife.in (in India) / customercare.NRI@Canarahsbclife.in (outside India)
SMS: CALLBACK to 09779030003
Mailing Address: Head Office
Canara HSBC OBC Life Insurance Company Ltd,
2nd Floor, Orchid Business Park, Sector - 48, Sohna Road,
Gurugram - 122018, Haryana,
India
Registered Office
Unit No.208, 2nd Floor,
Kanchenjunga Building,
18 Barakhamba Road,
New Delhi - 110001, India
Customer also has the option to visit the nearest Canara HSBC OBC Life Insurance branch.
Also read - Who do I need to contact in case of grievance with Canara HSBC OBC Life Insurance?