If the policyholder wants to surrender his/her life insurance policy or make a partial withdrawal from the policy fund, the following procedures need to be followed:
Surrender Policy
Reason(s) for policy surrender and the surrender form needs to be submitted at the nearest DHFL Pramerica Life Insurance branch, along with the following documents:
- Original policy documents
- Canceled cheque with the policyholder's name on it
- In case the canceled cheque does not have a pre-printed name, account number, or a new account is mentioned on the cheque, then the passbook copy/bank statement having the pre-printed name and the account number is required
- ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
- Policy surrender or cancellation form
- Latest contact details
- NRE bank statement reflecting any premiums paid from the NRE account
Partial Withdrawal
Reason(s) for the partial withdrawal and the pay-out form needs to be submitted at the nearest DHFL Pramerica Life Insurance branch, along with the following documents:
- Original policy documents
- Copy of CI or YPD submitted for the withdrawal request (carry original documents for verification in the branch)
- Canceled cheque of the insured's name
- In case the canceled cheque does not have a pre-printed name and account number or a new account is mentioned on the cheque, then passbook copy/bank statement having the pre-printed name and the account number is required
- ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
- Pay-out form
- Latest contact details
- NRE bank statement reflecting any premiums paid from the NRE account
Contact Details
The following options can be used to connect with DHFL Pramerica Life Insurance:
Call: 1800 102 7070
To get a callback, give a missed call at 1800 102 7986
Email ID: contactus@dhflpramerica.com
Website: www.dhflpramerica.com
Mailing Address:
DHFL Pramerica Life Insurance Company Ltd.,
4th Floor, Building No. 9 B,
Cyber City, DLF City Phase III,
Gurgaon-122002
Option to visit at the nearest DHFL Pramerica Life Insurance branch.
If you have surrendered your current policy and are planning to buy a new plan, click here.