Robinhood Insurance Broker Private Limited

How do I surrender my Future Generali Life Insurance policy?

If the policyholder wants to surrender his/her life insurance policy or make a partial withdrawal from the policy fund, the following procedures need to be followed:

Surrender Policy: Reason(s) for policy surrender and the surrender form needs to be submitted at the nearest Future Generali life insurance branch, along with the following documents:

  • Original policy documents
  • Canceled cheque with the policyholder's name on it
  • In case the canceled cheque does not have pre-printed name, account number, or a new account is mentioned on the cheque, then the passbook copy / bank statement having pre-printed name and account number is required
  • ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
  • Policy surrender or cancellation form
  • Latest contact details
  • NRE bank statement reflecting any premiums paid from the NRE account

Partial Withdrawal: Reason(s) for the partial withdrawal and the pay-out form needs to be submitted at the nearest Future Generali life insurance branch along with the following documents:

  • Original policy documents
  • Copy of CI or YPD submitted for the withdrawal request (carry original documents for verification in the branch)
  • Canceled cheque of the insured's name
  • In case the canceled cheque does not have pre-printed name and account number or a new account is mentioned on the cheque, then passbook copy / bank statement having pre-printed name and account number is required
  • ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
  • Pay-out form
  • Latest contact details
  • NRE bank statement reflecting any premiums paid from the NRE account

For any changes in the policy or surrender or partial withdrawal, the customer needs to contact the below address:

Mailing Address:
Indiabulls Finance Centre,
6th Floor, Tower 3,
Senapati Bapat Marg,
Elphinstone (West),
Mumbai - 400 013


Tel: +91 22 4097 6666
Fax: +91 22 4097 6900
Careline: 1800 102 2355
Email: care@futuregenerali.in

You can also visit the nearest Future Generali life insurance branch.

Also read - Who do I need to contact in case of grievance with Future General Life Insurance?

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