If the policyholder wants to surrender his/her life insurance policy or make a partial withdrawal from the policy fund, the following procedures need to be followed:

Surrender Policy

Reason(s) for policy surrender and the surrender form needs to be submitted at the nearest Reliance Nippon Life Insurance branch, along with the following documents:

• Original policy documents
• Canceled cheque with the policyholder's name on it
• In case the canceled cheque does not have a pre-printed name, account number, or a new account is mentioned on the cheque, then the passbook copy/bank statement having the pre-printed name and the account number is required
• ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
• Policy surrender or cancellation form
• Latest contact details
• NRE bank statement reflecting any premiums paid from the NRE account

Partial Withdrawal

Reason(s) for the partial withdrawal and the pay-out form needs to be submitted at the nearest Reliance Nippon Life Insurance branch, along with the following documents:

• Original policy documents
• Copy of CI or YPD submitted for the withdrawal request (carry original documents for verification in the branch)
• Canceled cheque of the insured's name
• In case the canceled cheque does not have a pre-printed name and account number or a new account is mentioned on the cheque, then passbook copy/bank statement having the pre-printed name and the account number is required
• ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
• Pay-out form
• Latest contact details
• NRE bank statement reflecting any premiums paid from the NRE account
  

Contact Details

The following options can be used to connect with Reliance Nippon Life Insurance:

Call: 1800 102 1010 (in India) / (+91) 022 4882 7000 (outside India)

Email ID: rnlife.customerservice@relianceada.com

Mailing Address:

Pan India (India Head Office):
Reliance Nippon Life Insurance Reliance Centre,
5th Floor, Off. Western Express Highway,
Santacruz (East),
Mumbai - 400055

UAE (Dubai Representative Office):
Reliance Nippon Life Insurance
No. 604,  NBQ Building,
Bank Street, Bur Dubai,
Dubai, United Arab Emirates,
Po Box 127416
Landline: +971 4397 2100

Option to visit the nearest Reliance Nippon Life Insurance branch.