We understand that you may have any questions, concerns, doubts pertaining to your policies or on products & services. In case you would like to talk to the customer service department of ICICI Lombard General Insurance, please find below details:

You can write to the insurance company at:

Customer support, ICICI Lombard General Insurance Co. Ltd.

401-402, Interface Bldg. No. 11, Link road, Malad West, Mumbai - 400 064

Call on 1800 2666 (toll free number) for queries related to policy purchased, service & claims / Alternate contact no.: 09223622666 (chargeable) / Senior citizen - +91 040 6627 3505

International travel insurance

• Policy extension when the customer is in international location - +91 040 6627 4700
• Claim intimation from USA & Canada - +1 844 871 1200
• Claim intimation from rest of the world (excluding USA & Canada) - +91 124 4498778
• Claim intimation from India - 1800 102 5721

Send an email to - customersupport@icicilombard.com

Customer can also contact at the nearest ICICI Lombard General Insurance branch officer for further information.