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What is the customer service number and email ID of ICICI Prudential Life Insurance?

For queries pertaining to your policies, you may need to talk to the customer service department of ICICI Prudential Life Insurance by using the following details:

Call: 1860 266 7766 (in India) / +91 22 6193 0777 (outside India)

Website - https://www.iciciprulife.com/

To ensure that you are receiving emails from ICICI Prudential Life Insurance you will have to whitelist lifeline@iciciprulife.com or eliteservice@iciciprulife.com by adding them to your address book.

Email IDs : grouplife@iciciprulife.com (for group customers) / lifeline@iciciprulife.com (for existing customers)

In case you wish to register your new email ID in the company's records; you may SMS "EREG " to 56767.

SMS: Send specific keywords in pre-defined formats to 56767

  • To get policy fund value instantly: SMS - NAV <PolicyNumber>
  • To register mobile number: SMS - REG <PolicyNumber> <DateofBirth>
  • To register email id: SMS - EREG <EmailAddress> <PolicyNumber> <DateofBirth>
  • To register PAN number: SMS - PANC <PolicyNumber> <Pannumber>
  • To request ECS re-debit towards bounce payment: SMS - PAY <PolicyNumber>
  • To address claim query: SMS - I claim <PolicyNumber>
  • To avail cheque pick up: SMS - COLLECT <PolicyNumber>
  • For payment assistance: SMS - Assist <PolicyNumber>
  • To revive lapsed policy: SMS - REVIVE
  • For VAM call back: SMS - Select
  • To opt ECS facility: SMS - ECS <PolicyNumber>
  • To get product information: SMS - MOR
  • To opt Ibank Direct debit: SMS - DEBIT <PolicyNumber>
  • To request an advisor to contact: SMS - Advisor
  • To capture positive feedback: SMS - Happy
  • To capture actionable feedback: SMS - Unhappy
  • SMS Helpline Alerts : To get the list of SMS Helpline Alerts available, SMS SRV

Registered Office:
ICICI PruLife Towers,
1089 Appasaheb Marathe Marg,
Prabhadevi,
Mumbai 400025. 

You can also visit the nearest ICICI Prudential Life Insurance branch.

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Tab 2

2 burgers per month

burger₹ 700
Your yearly cost on fast food = roughly ₹ 8,400
price
Cost of Health Insurance for whole family with ₹ 5 lakhs cover!

Tab 3

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