If the policyholder wants to surrender his/her life insurance policy or make a partial withdrawal from the policy fund, the following procedures need to be followed:

Surrender Policy: Reason(s) for policy surrender and the surrender form needs to be submitted at the nearest AEGON Life Insurance branch, along with the following documents:

• Original policy documents
• Canceled cheque with the policyholder's name on it
• In case the canceled cheque does not have a pre-printed name, account number, or a new account is mentioned on the cheque, then the passbook copy/bank statement having the pre-printed name and the account number is required
• ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
• Policy surrender or cancellation form
• Latest contact details
• NRE bank statement reflecting any premiums paid from the NRE account

Partial Withdrawal: Reason(s) for the partial withdrawal and the pay-out form needs to be submitted at the nearest Aegon Life Insurance branch, along with the following documents:

• Original policy documents
• Copy of CI or YPD submitted for the withdrawal request (carry original documents for verification in the branch)
• Canceled cheque of the insured's name
• In case the canceled cheque does not have a pre-printed name and account number or a new account is mentioned on the cheque, then passbook copy/bank statement having the pre-printed name and the account number is required
• ID proof (PAN Card, Aadhaar Card, Passport, Driving License, Voters ID)
• Pay-out form
• Latest contact details
• NRE bank statement reflecting any premiums paid from the NRE account

The following options can be used to connect with AEGON Life Insurance:

Call: 1800-209-9090 (India) / +91-22-6113-0400 (International)

Fax: 022 6118 0200/300

Email ID: customer.care@aegonlife.com

Website: www.aegonlife.com

Mailing Address:

Aegon Life Insurance Company Limited,
Building No. 3, Third Floor, Unit No. 1, Nesco IT Park,
Western Express Highway,
Goregaon (East),
Mumbai- 400063

Option to visit the nearest AEGON Life Insurance branch for any further information.

Suggested Reading: Whom do I need to contact in case of grievance against AEGON Life Insurance?