To file a claim on your ICICI Lombard travel insurance policy, here's what you need to do:

Cashless claim procedure:

In case of hospitalization or financial emergency or bail bond:

Step 1 - let the TPA know and register claim abroad

Step 2 - validation and authorization

Step 3 - tpa settles the expense directly with hospital / provide financial relief

Reimbursement claim procedure:

In case of medical expenses and other claims:

Step 1 - let the TPA know and register claim abroad

Step 2 - validation and authorization

Step 3 - mail the necessary documents to claims department

Step 4 - tpa will check and reimburse the payment

For any queries on your ICICI travel insurance policy, write to support@oneinsure.com or give a ring at 86559 86559.