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What is the process of filing an insurance claim if the life assured is deceased?

In the event of the death of the life assured, the nominee is required to send claim intimation to the insurance company at the earliest. The claim intimation needs to contain details like cause of death, time of death and place of death.

Documents to be submitted

The insurance provider will then ask the nominee to provide the below documents:

  • Filled-up claim form (the form will be given by the insurance company)
  • Original policy documents
  • Death certificate
  • Legal proof of title (in case the policy has not been assigned)
  • Post mortem report, policy investigation report and other documents may be required if the death of the life assured was due to some unnatural cause.

All genuine claims will be settled once the insurance company has received all the necessary documents.

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Tab 3

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