Critical Illness

Process of Claim

Claim Process

ManipalCigna Health Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1.  Intimation   
  2.  Compilation / Submission of claim file post survival period

Intimate claim process

How to intimate Critical Illness claim with ManipalCigna Health Insurance

E-Mail
customercare@manipalcigna.com
Claim Helpline
1800-102-4462
ManipalCigna should be informed within 10 days of diagnosis of the first occurrence of the Critical Illness.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Policyholder
  • Name of the Insured Person in whose relation the Claim is being lodged
  • Name of Critical Illness Event
  • Name and Address of the attending Medical Practitioner and Hospital (if admission has taken place) Date of Admission, if applicable
  • Any other information, documentation as requested by Insurer
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

First consultation letter should also be preserved

The claim file has to be submitted at the below mentioned addresses within 60 days of completion of the survival period.

 
The claim file has to be submitted at the below mentioned addresses within 60 days of completion of the survival period.
List of Documents

  • Claim form duly filled and signed Part A &B wherever applicable;
  • Medical Certificate confirming the diagnosis of Critical Illness;
  • Certificate from attending Medical Practitioner confirming that the Claim does not relate to any Pre-existing Illness or Injury or any Illness or Injury which was diagnosed within the first 90 days of the Inception of the first Policy.
  • Discharge Card/Death Summary from the Hospital, if applicable;
  • Investigation test reports confirming the diagnosis as specified under the definition of the respective Critical Illnesses;
  • First consultation letter and subsequent prescriptions;
  • Indoor case papers if applicable;
  • KYC documents;
  • Specific documents listed under the respective Critical Illness
  • Any other necessary documents as may be required by us;
  • In the cases where Critical Illness arises due to an accident, FIR copy or  medico legal certificate will also be required wherever conducted.
Registered Address
ManipalCigna Health Insurance Company Limited, 401/402, Raheja Titanium, Western Express Highway, Goregaon (East), Mumbai-400063.

Process of claim

1
Intimation
2
Submission of Claim file
3
If any deficiency is found, query will be raised & shared with the insured.
5
Post receiving of all the required info the claim will be decisioned.
6
The query must be replied within specified time from the trigger date
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