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Critical Illness

Process of Claim

Claim Process

Care Health Insurance Limited

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1.  Intimation   
  2.  Compilation / Submission of claim file post survival period

Intimate claim process

How to intimate Critical Illness claim with Care Health Insurance Limited

E-Mail
customerfirst@careinsurance.com
Claim Helpline
1800-102-4488
Register Claim Online
Click Here
Care Health Insurance Co. Ltd. should be informed within 30 days of diagnosis of the first occurrence of the Critical Illness.

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Policyholder 
  • Name of the Insured Person in respect of whom the claim is made
  • Relationship of insured with the person who is hospitalized.
  • Nature of the event 
  • Name and address of the attending Medical Practitioner and Hospital, if applicable 
  • Date of admission to Hospital, if applicable 
  • Any other information, documentation or details requested by the Insurer  
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

First consultation letter should also be preserved.

The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period.

 
The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period.
List of Documents

In the event of accidental injuries:

  • Immediate written notice/call should be given to the Insurance Company with all particulars
  • Claim from duly completed along with the following documents should be submitted
  • Medical Certificate about the nature and extent of accident resulting injuries
  • Medical Examiner’s Report
  • Details of treatment rendered by the attending Doctor/Hospital/Nursing home
  • Certificate from the employer to the effect that the Insured was on leave during the period
  • Fitness certificate

In the event of accidental death - The following documents are required to be submitted:

  • Post-mortem Report
  • F.I.R./Police Report
  • Panchnama
  • Departmental Inquiry, if any
  • Report of Doctor/Hospital/Nursing Home
  • Death Certificate
Registered Address
Care Health Insurance Limited(formerly known as Religare Health Insurance Company Limited),Unit No. 604 - 607, 6th Floor, Tower C, Unitech Cyber Park,Sector-39, Gurugram-122001 (Haryana).

Process of claim

1
Intimation
2
Submission of Claim file
3
If any deficiency is found, query will be raised & shared with the insured.
5
Post receiving of all the required info the claim will be decisioned.
6
The query must be replied within specified time from the trigger date.
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