Robinhood Insurance Broker Private Limited

Claim Process - Tata AIG General Insurance

  1. Intimation  
  2. Compilation / Submission of claim file post survival period

How to intimate Critical Illness claim with Tata AIG General Insurance

TATA AIG should be informed within 7 days of diagnosis of the first occurance of the Critical Illness.
Register Claim Online
Claim Helpline
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Your Contact numbers
  • Policy Number
  • Name of Injured person ( in the schedule of the policy)
  • Designation and grade of the person and since when he is covered under the policy
  • Date & Time of Loss
  • Location of accident
  • Nature of accident 
  • Nature of injury
  • Place & contact details where insured person may be visited (home/hospital)
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

First consultation letter should also be preserved.

The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period.

The claim file has to be submitted at the below mentioned addresses within 30 days of completion of the survival period.
Courier Address
Tata AIG General Insurance company Ltd., A-501, 5th Floor, Building No. 4, Infinity Park, Gen. A. K. Vaidya Marg, Dindoshi, Malad East, Mumbai, 400097.

List of Documents

  • Claim Form, duly completed and signed for on behalf of the insured person.
  • All reports, including but not limited to all medical reports, case histories, investigation reports, treatment papers, discharge summaries.
  • A precise diagnosis of the treatment for which a claim is made.
  • Any other document as requested by Claims Department which is relevant to the coverage under the policy.

Process of Claim

Submission of Claim file
If any deficiency is found, query will be raised & shared with the insured.
Post receiving of all the required info the claim will be decisioned.
The query must be replied within specified time from the trigger date.
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