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Health Insurance

Process of Claim

Claim Process

Future Generali General Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1. Intimation
  2. Availing Treatment
  3. Submission of Claim File

Intimate claim process

How to intimate health claim with Future Generali General Insurance

E-Mail
care@futuregenerali.in
Claim Helpline
1800 220 233/1800-102-2355
Click Here
Register Claim Online
Click Here
WhatsApp Insurer
8108198633
Click Here
Planned Treatment - At least 48 Hrs prior to hospitalization
Emergency Treatment - Within 48 Hrs of hospitalization

Details required for Registration/ Intimation of Claim

To Register claim by calling/FAX on above contact point, you will need to provide the following information to the customer support executive:-
  • Patient Name
  • Patient Health ID card no.
  • Insured Mobile Number
  • Hospital Name
  • Name of Treating Doctor
  • Treating Doctor Contact no
  • Hospital Address
  • Hospital-State, City, Pin code
  • Admission date
  • Discharge date
  • Approx Expenses
  • Illness/Disease for which Hos

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  •  The claim is decisioned only when all required & necessary documents are submitted.
  •  NEFT & KYC details should be updated with the Insurer for easier & faster claim settlement.
  •  Pre hospitalization expenses may be claimed along with main hospitalization expenses.
  •  Unreasonable & Non medical expenses are not payable.
  • Every claim should be intimated & file to be submitted within time, as non adherence can lead to delay in claim settlement.
  •  The claim is decisioned only when all required & necessary documents are submitted.
  •  NEFT & KYC details should be updated with the Insurer for easier & faster claim settlement.
  •  Pre hospitalization expenses may be claimed along with main hospitalization expenses.
  •  Unreasonable & Non medical expenses are not payable.

The claim file has to be submitted at the below mentioned addresses within 15 days of discharge.

 
The claim file has to be submitted at the below mentioned addresses within 15 days of discharge.
List of Documents

The indicative list of documents required is mentioned below:

  • Future Generali Claim Form properly filled in and signed by the claimant along with Medical Certificate Form filled, signed and stamped by the treating doctor.
  • Original Discharge Card / Summary from the hospital / nursing home.
  • Doctor's consultation reports / history.
  • Hospitalization and other medical Bills, Receipts in original.
  • Cash Memos from hospital / pharmacies supported by proper prescription.
  • Investigation reports
  • Medico Legal Certificate (MLC) for accident cases.
  • The list given is indicative in nature. Further additional documents may be called for depending on the nature of the claim.
Registered Address
Future Generali India Life Insurance Co Ltd., Unit 801 and 802, 8th floor, Tower C, Embassy 247 Park, L.B.S. Marg, Vikhroli (W), Mumbai- 400 083

Process of claim

1
The treatment is to be intimated within prescribed timelines.
2
Post completion of treatment, documents are to be collected from hospital during discharge.
3
The claim file is to be prepared with reference to check list. (The claim form part B is to be filled by hospital)
4
Post receiving of all required info, the claim will be processed within 30 days.
5
Future Generali will inform about any deficiency within 7 days.
6
Duly filled claim forms along with all necessary documents are to be submitted within prescribed timelines.
7
If the claim is approved, amount will be transferred within 30 days.
8
If the claim is rejected, letter with details are to be shared with Insured.
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