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Process of Claim

Claim Process

United India Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1.  Intimation
  2.  Availing Treatment
  3. Submission of Claim File

Intimate claim process

How to intimate health claim with United India Insurance

E-Mail
customercare@uiic.co.in
Claim Helpline
1800-425-333-33
Click Here
Register Claim Online
Planned Treatment - At least 48 Hrs prior to hospitalization
Emergency Treatment - Within 24 Hrs of hospitalization

Details required for Registration/ Intimation of Claim

To Register claim by calling on above contact point, you will need to provide the following information to the customer support executive:-
  • Policy Number
  • ID card no
  • Name of insured person
  • Proposer Name
  • Nature of disease / illness / injury and Name and Address of the attending medical practitioner / Hospital/Nursing Home etc
  • Date of Admission
  • Approximate Claim Amount
Once the claim is registered, the customer support executive will provide you with a Claim Reference/Intimation Number.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • Every claim should be intimated & file should be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  •  NEFT & KYC details should be updated with the Insurer for easier & faster claim settlement.
  • Pre hospitalization expenses may be claimed along with main hospitalization expenses.
  • Unreasonable & Non medical expenses are not payable.
  • Every claim should be intimated & file should be submitted within time, as non adherence can lead to delay in claim settlement.
  • The claim is decisioned only when all required & necessary documents are submitted.
  •  NEFT & KYC details should be updated with the Insurer for easier & faster claim settlement.
  • Pre hospitalization expenses may be claimed along with main hospitalization expenses.
  • Unreasonable & Non medical expenses are not payable.

 

The claim file has to be submitted at the below mentioned addresses within 7 days of discharge

 

The claim file has to be submitted at the below mentioned addresses within 7 days of discharge
List of Documents

  • Filled Claim Form Part A & B
  • Claim Form duly signed
  • KYC Documents
  • Bank Details - Cancelled Cheque or Passbook Copy
  • Original Pre-authorization request
  • Copy of the Pre-authorization approval letter
  • Copy of photo ID card of patient verified by hospital
  • Hospital discharge summary
  • Operation Theatre Notes
  • Hospital main bill
  • Hospital break-up bill
  • Investigation reports
  • CT/ MRI/ USG/ HPE/ Investigation reports
  • Doctor's referance slip
  • ECG
  • Pharmacy bills
  • MLC report & Police FIR
  • Original death summary from hospital, where applicable
  • Indoor Case Papers
  • In Case of Implant Treatments Tax invoice is Necessary
Registered Address
United India Insurance Co. Ltd. 24, Whites Road, Chennai - 600014

Process of claim

1
The treatment is to be intimated within prescribed timelines.
2
Post completion of treatment, documents are to be collected from hospital during discharge.
3
The claim file is to be prepared with reference to check list. (The claim form part B is to be filled by hospital)
4
Post receiving of all required info, the claim will be processed within 30 days.
5
United India will inform about any deficiency within 7 days.
6
Duly filled claim forms along with all necessary documents are to be submitted within prescribed timelines.
7
If the claim is approved, amount will be transferred within 30 days.
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