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Life Insurance
Claim Process -
AEGON Life Insurance
Intimation of Claim
Submission of Documents
Decision on Claim
How to intimate
Life
claim with
AEGON Life Insurance
E-Mail
claims@aegonlife.com
Register Claim Online
Click Here
Claim Helpline
1800-209-9090
Nearest Branch
Branch Locator
Details required for Registration/ Intimation of Claim
To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
Policy Number
Name of the Claimant
Name of the Life Assured
Date of death / event of the Life Assured
Cause of Death/Event
Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.
Death Claim
Maturity/Survival
Points to Remember
A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.
Please ensure timely submission of claim file for speedy decision.
Probability of investigation is less if the policy is more than 3 years old.
A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.
Please ensure timely submission of claim file for speedy decision.
Probability of investigation is less if the policy is more than 3 years old.
List of Documents
Mandatory Documents for all type of claims:-
Death certificate (original or self-attested copy) issued by municipal corporation under section 12/17
One passport size color photo of the claimant
Passbook copy and Cancelled cheque stating the claimant's (Nominee) or life assured account number (as applicable)
ID and residential proof of the claimant.
Relationship proof (wherever applicable)
Documents Required basis Type of Claim.:-
Claimant Statements - Death Claim
ALIC Attendant physician statement for death claim
ALIC Hospital treatment statement for death claim
Accidental Death Claim / Suicide Death Claim:-
Post mortem report - duly filled
Police inquest report
Panchanama / First Investigation Report
Copy of Driving License of the Insured (if died due to road accident)
Accidental Disability / Dismemberment Claim:-
ALIC Disability / Dismemberment Claim Application Form
ALIC Attending Physician Statement
ALIC Hospital Treatment Certificate
Police Inquest Report
Panchanama
First Investigation Report
Copy of Driving License of the Insured (if died due to road accident)
Critical Illness Claim/ i Cancer Claim:-
ALIC Critical Illness Claim Application Form
ALIC Critical Illness Attending Physician Statement
ALIC Critical Illness Hospital Treatment Certificate
All Medical reports from the first date of diagnosis to the last treatment received date
Process of Claim
01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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