Claim Process - Bajaj Allianz Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Bajaj Allianz Life Insurance

E-Mail
customercare@bajajallianz.co.in
Claim Helpline
1800 233 7272
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.     
  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.     




List of Documents

Death Claim

  • Intimation Letter from the nominee.
  • Original Death Certificate issued by Births and Death Registrar.
  • ID proof & Address proof of nominee (original required for verification at Bajaj Branch Office)
  •  Cancelled cheque/ NEFT form / Bank pass Book Copy of nominee.
  • If any nominee submits Bank Pass book of a Grameen Bank even if it has IFSC code of a nationalized bank, Please submit an alternate Bank Passbook Copy other than a Grameen Bank. A/c should be NEFT enabled.
  • If claimant submits Bank Pass book copy which has an A/c limit, please submit an alternate Bank pass book or increase the Limit based on the Sum Assured mentioned in your policy bond.
  • Please ensure to submit the Bank Passbook Copy / Cancelled Cheque (name of the nominee should be mentioned on it)/ NEFT Form (signed and attested by the bank) is mandatory.
  • Original Policy Bond

If Death is Unnatural - (Accidental /Suicide /Murder/Snake Bite etc) below mentioned documents to be submitted along with the mandatory documents mentioned above

  • First Information Report ( FIR)
  • Post-Mortem report (PMR).
  • Viscera/Chemical Analysis report.
  • Police Final report /Inquest report.
  • Judicial Magistrate Final Verdict on Police Final Report (in case opinion on cause of death is mentioned as pending in the PMR).
  • News Paper Cutting which mentions the incident.

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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