Claim Process - Bharti AXA Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Bharti AXA Life Insurance

E-Mail
claims@bharti-axalife.com
Register Claim Online
Claim Helpline
1800-102-4444
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
 




List of Documents

Mandatory Documents for all claims:

  • Original Policy Bond
  • Claimant's Statement Form
  • Copy of self attested Death Certificate issued by local Authority
  • Copy of Photo identity proof & Residence address proof of the nominee
  • Copy of Bank passbook of the nominee & cancelled cheque

Additional Documents if death is due to accident/suicide/murder:

  • Copy of FIR
  • Copy of Post Mortem Report

Additional Documents for non-accidental death:

  • Copy of Medico Legal Cause of Death certificate
  • Copy of Medical Records (Discharge / Death Summary, Admission notes, Test Reports including past medical records

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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