Claim Process - Aditya Birla Sun Life Insurance Co. Ltd

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Aditya Birla Sun Life Insurance Co. Ltd

E-Mail
BSLI.claims@birlasunlife.com
Register Claim Online
Claim Helpline
1800- 270- 7000
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.




List of Documents

Standard Requirement (Non-early claim - Natural Death)

  • Copy of Death Certificate issued by Municipal Authority / Gram Panchayat.
  • Claimant's Statement along with KYC - ID Proof / Relationship Proof
  • Original Policy Document / Indemnity Bond ( In case Original Policy document is lost)
  • Cancelled Cheque with NEFT details

Additional Documents Required(Early Claim - Natural Death)

  • Medical Attendant Certificate
  • Employer’s Certificate - In case Life Assured is Employed

Additional Documents Required(Early /Non-early claim - Unnatural Death)

  • First Information Report
  • Post Morterm Report

Additional Documents Required(Early / Non-early claim - Waiver of Premium Death)

  • Proposed Policyowner Form
  • Deed of Relinquishment to be executed on Rs. 200/- stamp paper duly notarized

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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