Claim Process - Canara HSBC Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Canara HSBC Life Insurance

E-Mail
customerservice@canarahsbclife.in
Register Claim Online
Claim Helpline
1800-103-0003
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
 




List of Documents

Original policy document-

  • Death Certificate issued by Municipal authorities.
  • Copy of Bank Pass Book/ Cancel Cheque.
  • Hospital / Other treatment records
  • Photo Identification & address proof of the claimant
  • Post-mortem & chemical viscera report (if performed)
  • Physician's Statement.

For unnatural / accidental deaths-

  • Police reports (FIR, Panchnama, Police investigation report)
  • Newspaper cutting (if any)(Detailing the incident)

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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