Claim Process - DHFL Pramerica Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with DHFL Pramerica Life Insurance

E-Mail
claims@dhflpramerica.com
Register Claim Online
Claim Helpline
1800-102-7070
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurrence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.




List of Documents

Mandatory documents of Life Insured:

  • Completely filled Death Claim Form
  • Last Medical Attendant Certificate/ Report
  • Original Policy Bond
  • All medical/hospital records - admission notes, test records, discharge summary, etc. (where applicable)
  • Certificate of Hospital Treatment (where applicable)
  • Copy of Death Certificate issued by Municipal or Local/Government authority
  • Identity proof of claimant
  • Bank attested passbook / cancelled cheque leaf with name pre-printed on it
  • Additional documents in case of no identified nominee

Documents for Accident Death Benefit Claim

  • Death Claim intimation Form
  • Copy of Death Certificate issued by Municipal or Local/ Government authority
  • Copy of FIR/ PIR (original to be produced)
  • Last Medical Attendant Certificate/ Report
  • All medical/ hospital records - admission notes, test records, discharge summary, etc (where applicable)
  • Certificate of Hospital Treatment (where applicable)
  • Post Mortem report
  • Newspaper cuttings (not mandatory)
  • Original Policy Bond
  • Copy of Driving License of the Life Insured(where applicable)
  • Identity proof of claimant

Documents for Critical Illness Claim

  • Critical Illness Claim Form
  • All past and current medical/ hospital records - admission notes, test records, discharge summary, etc (where applicable)
  • Original Policy Bond

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
  • Save ₹3,900/month & get
    up to ₹50 Lakhs on Retirement
    or ₹30,000 Pension/month
    CHECK NOW
  • By clicking on the "GET A CALL" button, I accept the terms and conditions & authorize OneInsure representatives to contact me (via Call/SMS/Email).

THANK YOU!