Life Insurance Claim Process

E-Mail

claims@edelweisstokio.in

Click Here

Claim Helpline

1800-2121-212

Nearest Branch

Branch Locator

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-

Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Death ClaimMaturity/Survival

A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.
Please ensure timely submission of claim file for speedy decision.
Probability of investigation is less if the policy is more than 3 years old.

List of Documents

Original Policy Document, Claimant Photo Identity & Address Proof
Copy of Death Certificate
Copy of Medico-Legal cause of Death Certificate
Medical Records (Indoor Case papers, Discharge/Death Summary, Test Reports etc) on the Life Assured being hospitalized
Hospital Certificate (Death/Rider), if the Life Assured was hospitalized
Treating Doctor Certificate
Employer Certificate for Salaried policyholder
Post Mortem Report (if conducted)
FIR/ Police Report/ Panchnama / Inquest report (if case filed with Police)
Copy of Driving License if Life Assured was driving the vehicle (Applicable if "Accidental Death Benefit or Accidental and Total Permanent Disability Rider" is opted)

Intimation of Claim

Submission of Documents

Decision on Claim

Your Name*

Mobile No.*

Email Id.*

City*

Product Name

Your Queries*

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