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Life Insurance
Claim Process -
Edelweiss Tokio Life Insurance
Intimation of Claim
Submission of Documents
Decision on Claim
How to intimate
Life
claim with
Edelweiss Tokio Life Insurance
E-Mail
claims@edelweisstokio.in
Register Claim Online
Click Here
Claim Helpline
1800-2121-212
Nearest Branch
Branch Locator
Details required for Registration/ Intimation of Claim
To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
Policy Number
Name of the Claimant
Name of the Life Assured
Date of death / event of the Life Assured
Cause of Death/event
Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.
Death Claim
Maturity/Survival
Points to Remember
A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.
Please ensure timely submission of claim file for speedy decision.
Probability of investigation is less if the policy is more than 3 years old.
A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.
Please ensure timely submission of claim file for speedy decision.
Probability of investigation is less if the policy is more than 3 years old.
List of Documents
Original Policy Document, Claimant Photo Identity & Address Proof
Copy of Death Certificate
Copy of Medico-Legal cause of Death Certificate
Medical Records (Indoor Case papers, Discharge/Death Summary, Test Reports etc) on the Life Assured being hospitalized
Hospital Certificate (Death/Rider), if the Life Assured was hospitalized
Treating Doctor Certificate
Employer Certificate for Salaried policyholder
Post Mortem Report (if conducted)
FIR/ Police Report/ Panchnama / Inquest report (if case filed with Police)
Copy of Driving License if Life Assured was driving the vehicle (Applicable if "Accidental Death Benefit or Accidental and Total Permanent Disability Rider" is opted)
Process of Claim
01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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