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Life Insurance

Process of Claim

Claim Process

Edelweiss Tokio Life Insurance

Instant Help With Emergency Claim

For any emergency claim call us on 8659986599

Steps

Navigating Claims Made Simple: Your Guide to a Hassle-Free Process.

  1.  Intimation of Claim
  2.  Submission of Documents
  3.  Decision on Claim

Intimate claim process

How to intimate Life claim with Edelweiss Tokio Life Insurance

E-Mail
care@edelweisstokio.in
Claim Helpline
1800 212 1212
Click Here
Register Claim Online
Click Here

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Types of Claims

How to intimate health claim with Bajaj Allianz General Insurance

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurence of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
List of Documents

  • Original Policy Document, Claimant Photo Identity & Address Proof
  • Copy of Death Certificate
  • Copy of Medico-Legal cause of Death Certificate
  • Medical Records (Indoor Case papers, Discharge/Death Summary, Test Reports etc) on the Life Assured being hospitalized
  • Hospital Certificate (Death/Rider), if the Life Assured was hospitalized
  • Treating Doctor Certificate
  • Employer Certificate for Salaried policyholder
  • Post Mortem Report (if conducted)
  • FIR/ Police Report/ Panchnama / Inquest report (if case filed with Police)
  • Copy of Driving License if Life Assured was driving the vehicle (Applicable if "Accidental Death Benefit or Accidental and Total Permanent Disability Rider" is opted)

Process of claim

1
Intimation of Claim
2
Submission of Documents
3
Decision on Claim
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