Claim Process - Exide Life Insurance

  1. Intimation of Claim
  2. Submission of Documents
  3. Decision on Claim

How to intimate Life claim with Exide Life Insurance

E-Mail
care@exidelife.in
Register Claim Online
Claim Helpline
1800 419 8228
Nearest Branch

Details required for Registration/ Intimation of Claim

To Register a claim through the above contact points, the following information has to be provided to the customer support executive:-
  • Policy Number
  • Name of the Claimant
  • Name of the Life Assured
  • Date of death / event of the Life Assured
  • Cause of Death/event
  • Contact Details
Once the claim is registered, a Claim Reference/Intimation Number will be generated and has to be preserved for further correspondence.

Points to Remember

  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.
  • A death claim needs to intimated as soon as possible after the occurance of the event to the insurer.  
  • Please ensure timely submission of claim file for speedy decision.
  • Probability of investigation is less if the policy is more than 3 years old.




List of Documents

Natural Death

  • Completely filled in Claim Intimation form
  • Original Policy Document
  • Original Death Certificate issued by Local Authority
  • Copy of Medical Cause of Death Certificate, Medical Records (Discharge / Death summary, Test results, Admission notes, Outpatient consultation notes etc)
  • Age Proof & Identification document (with Photo) of Life Assured
  • Identification document (with Photo) of Claimant
  • Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
  • Proof of your Current Address

Additional Document (Accidental or Unnatural Death (including Suicide) )

  • Jurisdictional Police Station Attested Copy of FIR
  • Post Mortem Report duly attested by the concerned officials.

Accidental Disability and Dismemberment Claim / Critical Illness / Terminal Illness / Waiver of Premium

  • Completely filled in Claim Intimation form
  • Original Policy Document
  • Medical treatment records (discharge summary, investigation reports, etc)
  • Age Proof & Identification document (with Photo) of Life Assured
  • Identification document (with Photo) of Claimant
  • Proof of Bank account of Claimant (Self Attested copy of Bank Passbook / Account statement of Claimant)
  • Proof of your Current Address

Process of Claim

01
Intimation of Claim
02
Submission of Documents
03
Decision on Claim
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